Privacy & Cookies Policy

Welcome to NoteStyle from InsightShack. Please read this Privacy Policy carefully as you agree to be bound by it while using the NoteStyle website.

‘InsightShack’ and ‘NoteStyle’ are trading names of InsightShack Ltd (“we”, “our” or “us”) registered in England number 14243681 with registered offices at: 128 City Road, London, United Kingdom, EC1V 2NX, UK.

This Privacy Policy, together with our Terms and Conditions, and any documents it references, set out the basis on which any Personal Data (as defined below) or which you provide to us will be processed by us as a result of using or interacting with the NoteStyle website (“Our Website”). We aim at all times to process and collect your data lawfully, transparently, fairly and without adversely affecting your rights as a Data Subject (as defined below).

Please read the following carefully to understand our practices and procedures. We may modify this Privacy Policy from time to time without notice. When we do we will update the “Last Updated” date. It is therefore important that you regularly review this Privacy Policy to ensure you are updated as to any changes.

Where this document is translated into a language other than English, in the event of any dispute arising with respect to its interpretation, the English language version shall prevail.

Definitions

In this policy the following terms shall have the following meanings:

Data Protection Legislation: up to but excluding 25 May 2018, the Data Protection Act 1998 and thereafter:

unless and until the General Data Protection Regulation ((EU) 2016/679) (GDPR) is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK; and then
any successor legislation to the GDPR or the Data Protection Act 1998.

Data Subject: a natural identifiable person.

Personal Data: has the meaning set out in the Data Protection Legislation, being as at the data of this policy, any data which identifies a natural person (by way of example, name, address, phone number and so on).

Who controls the Personal Data that is collected?

For the purpose of the Data Protection Legislation, the data controller is InsightShack Ltd, a limited liability company registered in England with company number 14243681, whose registered office is at 128 City Road, London, United Kingdom, EC1V 2NX, UK.

The data processors utilized are as follows:

Hosting Provider: Webflow, Inc.: 398 11th St, San Francisco, CA, US 94103, Lemon Squeezy LLC: 222 Main Street Suite 500, Salt Lake City, UT 84101
Online Payment: Stripe Payments Europe Limited: 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland
Newsletter, Direct Marketing Activities: MailerLite Limited: Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593

If you have any queries relating to our use of your personal information or any other related data protection questions, you can contact our nominated Data Protection Officer at hello@insightshack.com.

If you are not satisfied with any action taken by us or response given, you have the right to complain to Information Commissioner at ico.org.uk, or help line telephone number: 0303 1231113.

In the event that InsightShack, its parent company or trading names and brands are subject to a change of ownership, the control and permissions that you have granted us with regard to your Personal Data will be transferred to the new owner.

How do we collect Personal Data?

Our Website:

When you visit Our Website, we use cookies to collect website usage information such as the type and version of browser and operating system you use. Cookies are not used to store personal details such as your name and address.
When you sign up to receive our newsletters, or download a free trial of our products, or make a purchase on Our Website, an account is created which may include your name, email address, IP address, and other Personal Data. Please do not share your username or account details with any third party; we will not be liable in such circumstances for any data breach or loss.
When making a purchase, we may need to collect your shipping address. With your consent, we will also store some details related to your payment method to speed up your checkout experience in the future. You’ll be able to remove these details at any time via your account. When making any store purchase your IP address will be used to save your location/region for tax and statistical purposes.
We may use “image tracking” to ascertain whether you do or do not read our email communications.
If you: (a) complete one of our enquiry forms on Our Website; (b) enter into a contract with us for our services; (c) report a problem with Our Website; or (d) otherwise correspond with us, we may collect your name, address (including e-mail address), other contact details, phone numbers, identification and bank details.

Why do we process and store your Personal Data?

We will only ever collect and use your Personal Data in accordance with Data Protection Legislation. Our grounds for processing your Personal Data are as follows:

Consent
In some cases, we will process your Personal Data based on obtaining your express consent for us to do so, for example when signing up to receive our newsletter. Where this applies, we will always offer you the opportunity to withdraw your consent for this processing at any time.
Legitimate Interests
Under the EU General Data Protection Regulation there is a concept of “legitimate interests” as a justification for processing your Personal Data, where we have good and fair reasons to do so in ways which do not adversely affect your interests and rights.
Our legitimate interests for processing your Personal Data are:
To enable you to access and use Our Website, to provide access to your purchases and product keys, and to provide customer support where required.
To provide a personalized checkout experience on our store. We will use your country and geolocation data to display relevant services, and pricing in your local currency.
To personalize our communications with you.
To detect and prevent fraud and abuse of Our Website and store, and to help keep our services secure.
To improve the quality of your experience on Our Website. We are always working to improve Our Website and our products, and may use certain demographic information such as your account country and language preference to help us achieve this.

Where do we store Personal Data?

Website Data

We use Webflow as a hosting provider. For more information on how Webflow processes personal data, please see theirs Webflow’s Privacy Policy.

We also use Lemon Squeezy as a hosting provider. For more information on how Lemon Squeezy processes personal data, please see theirs Lemon Squeezy’s Privacy Policy.

Payments

We use Lemon Squeezy via Stripe to process payments made via our store. When you make a payment, we Lemon Squeezy pass your order details to Stripe to enable them to complete the transaction. Lemon Squeezy and Stripe will store some of your details as a reference against your transaction in case we need to process a refund or provide support, and for fraud prevention purposes.

Any card payments processed (and stored) via Stripe, which is also a U.S. based company certified under the EU-US Privacy Shield framework. See Stripe’s Privacy Policy for more information.

Email Communications

Some of our email communications are administered through MailerLite and we may store some of your Personal Data - including your name, email address and contact preferences - on a MailerLite server. MailerLite may process and store your data outside the EEA.

MailChimp is a U.S. based company and is certified under the EU-US Privacy Shield framework. For more information, see MailerLite’s Privacy Policy.

Opting out

Users can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" button in our email communications.

Do we share Personal Data?

We will not share your Personal Data with third parties without having obtained your consent. We will only disclose your Personal Data, without your consent or without notice, if required to do so by law or if in good faith we believe that such action is necessary to:

Conform to the edicts of the law or comply with legal process served on us.
Protect and defend our lawful rights and property.
Act in urgent circumstances to protect the personal safety of our customers and the public.

How can you gain access to Personal Data? How can you make changes to your Personal Data? How secure is your Personal Data?

You can access your personal data in accordance with the conditions and methods prescribed in the Lemon Squeezy Data Processing Agreement.

Your right to be forgotten

You can request the deletion of your personal data in accordance with the conditions and methods prescribed in the Lemon Squeezy Data Processing Agreement.

Do we transfer Personal Data overseas?

The Internet is a global environment. Using the Internet to collect and process Personal Data involves the transmission of data on an international basis. Although the data we collect from you is stored in the European Economic Area (“EEA”), data transferred to third parties to perform our contract may be transferred to third parties outside the EEA. By browsing Our Website and communicating with us you acknowledge and agree that your Personal Data may be transferred overseas. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Cookies

Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Cookie: A cookie is a small text file that is placed on to your computer via your web browser when you visit a website. Cookies are used to save certain information and are only used to store data. They are not used to do anything harmful like start a process or infect your computer.

Our Website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalized web experience. All Cookies used by InsightShack Ltd on Our Website are used in accordance with current Cookie Law.

What cookies do we use?

There are number of essential Cookies that are stored as soon as you visit Our Website. Others are from third-party websites such as Google Analytics. Before these other Cookies are placed on your computer or device you will be shown a cookie compliance statement, requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide you with the best possible experiences and services to you.

You can opt-out of cookies (except essential cookies) by customizing your cookie settings.

Cookies used on Our Website

preferred_locale/locale: Stores your language preference. It is set whenever you change your language (or locale) or visit a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 year.
session: Enables the webserver to identify you the user and improve your browsing experience. This cookie expires at the end of your session.

Third-party Cookies

There are a few third-party websites that also use Cookies on our behalf. Social Networking sites, like Meta, use cookies so you can easily share content. Google Analytics saves anonymous statistical data that we use to improve your experience on our site. We do not directly control these Cookies. You can check the third-party websites listed below for more information on how to manage what information is collected and how to opt out of collection.

Removing cookies

Cookies don’t stay around forever and your web browser will eventually delete them. When a website stores a Cookie, it states how long the Cookie should stay on the computer for – this can be for the current visit only or for a period of time, for example one week. Our main Cookie Session_ID only stays on your computer while you are on Our Website. It is automatically removed when you leave Our Website.

You can choose to delete our, or any website’s, Cookies from your web browser at any time (for help on how to do this, go to www.aboutcookies.org.uk). You can also set your web browser to not accept any Cookies if you wish. You will still be able to view Our Website, but some of the personalized features may not work correctly.

Questions

If you have any questions about our Privacy and Cookies Policy, please get in touch.

Last Updated: 14 February 2024

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